Resources
Pilot onboarding phaseHow EnerGO works, in plain language
Short, honest guides for drivers and site partners: how the pilot flows, how we keep sites and data safe, what wallet credits are, and how charging standards fit in.
How it works
One platform, two sides of the same charge
For drivers
- Find chargers you can trust, with access rules and prices shown before you drive.
- See an honest status on every listing, plus how fresh that status is and where it came from.
- Request a bay in a few steps; when a host must confirm, EnerGO says so before anything is committed.
- Pay for charging from non-cashable wallet credits, with the final amount taken from the real session record.
For site partners
- Bring commercial, workplace, hotel, mall, dealership, fleet, or community-approved supply into the pilot.
- List DOE-accredited charging points and verified supply with access and pricing you control.
- Get demand and utilization visibility instead of guessing who is charging where.
- Use site assessment as operational triage — it is not permit approval, electrical certification, or a legal opinion.
Trust and safety
How we keep sites, drivers, and data safe
Charging touches access, location, vehicles, and payments, so we treat trust as part of the product, not an afterthought.
Verified supply
We prioritize DOE-accredited charging points and verify every home charger before it can be listed. Sourced or demo data is labeled as such.
Gated access details
Access instructions, gate codes, and restricted-site coordinates are shared only with cleared drivers — never published openly.
Privacy-safe by default
We collect the minimum lead data, keep coarse geography only, and keep exact home or work coordinates out of analytics.
Honest status, always
Availability here is illustrative and not live; real listings will carry their source and freshness once trusted integrations exist.
Wallet and payments
What wallet credits are (and are not)
EnerGO wallet credits are non-cashable charging credits. You top up in advance and the balance pays for charging on EnerGO.
- Credits pay only for charging on EnerGO — they are not a cash balance, a bank product, or stored value you can cash out.
- The final charge always comes from the session record for that charge, not an upfront estimate.
- Unused credit stays in your wallet for future charging; refunds follow the receipt from a real session.
- During the pilot, nothing is billed for real charging while we test the flow end to end.
Standards
Industry integration standards
EnerGO is built to connect with charging networks and station hardware using common industry protocols. That work is engineering in progress — we describe support by its real status.
- Network data sharing helps locations, tariffs, and sessions flow between platforms when integrations are live.
- Station management protocols connect software to chargers on the ground.
- We make no claim of formal conformance until integration work is complete and verified.
Where to next
Ready to move from reading to doing?
Every route below opens the pilot conversation — pick the one that fits you.